Switchboard project manager Clara Chépeau spoke to us about how the Switchboard app will match volunteers with organisations who need support, specifically diaspora actors with local actors. She delves into tackling the generational gap but also ensuring practicality through the app. Clara discusses how the app has a strong endorsement process using the friend-of-a-friend model to ensure a safe and trusted community is built within the app. The Switchboard app is built to target better preparedness and recovery after a crisis. You can listen to the podcast on our Soundcloud or watch the entire video below: